CANCELLATION POLICY

We understand that there will be unforeseen circumstances at times that can result in last minute changes to your appointments.

If your appointment time becomes inconvenient for you, please reach out to us with at least 24 hours notice and we’ll be happy to change it for you.

This allows us to schedule in a patient who may be in urgent need of our care, as failed appointments can sometimes interfere with providing the required care for all our patients.

For cancellations within 24 hours or failure to be present at a scheduled appointment, a Cancellation or Late Notice Fee will be charged.

Thank you for your support and understanding.

Cancellation within 24 hours / Late Notice Fee charges

Practitioners

Late Notice Fee Charges

Alexis Lau
Aparna Shah
Bradley Blair
Cesar Seguban
Darrion Lim
Eng Soo Ong
Emma Bundle
Ewa Kunik
Grace Yap
Haseeb Ahmed
Janice Lim
Jolinna Chan
Madeline Soh
Sasha Bouguir
Shimpi Bhanot
Sunly Hout
Terence Tong
Tyler Koh
Wan Hui Yip
Wan Ying Teh
Xue Ting Lim
Yan Ni Tan

$50 (Before GST)

Arthur Codsi
Paul-Cristian

100% of the scheduled treatment fee

Practitioners

Late Notice Fee Charges 

Alexis Lau
Aparna Shah
Cesar Seguban
Darrion Lim
Eng Soo Ong
Emma Bundle
Ewa Kunik
Grace Yap
Haseeb Ahmed
Janice Lim
Jolinna Chan
Madeline Soh
Quentin Andre
Sasha Bouguir
Shimpi Bhanot
Sunly Hout
Terence Tong
Tyler Koh
Wan Hui Yip
Wan Ying Teh
Xue Ting Lim

$50 (Before GST)

Arthur Codsi
Paul-Cristian

100% of the scheduled treatment fee